Several industries workforces were affected by the internet including bank tellers, stock brokers and travel agents, just to name a few. So many people began banking over the internet and booking vacations online through sites like Expedia, which forced many small travel agencies to close their doors. It was so much more convenient to just go online and choose your destination and book your flight from airline websites, such as, Deltaairlines.com and choose your hotel off of sites like hotels.com. Destinations such as Disneyland had their own websites and you could plan your whole vacation with them, especially if you were planning on staying in there hotels.
People began banking online, because it was so much simpler then having to go to the branch during Bankers hours. You were still able to conduct transactions, even on holidays when banks are closed. ATM machines in parking lots of grocery stores replaced bank branches. Other businesses like tax preparers and stockbrokers closed many small offices, when websites like H&R Block and TurboTax went online.
Another industry that was hit hard was publishing newspapers, magazines and books. People were able to just get the publications online or read the information off of a news website like MSN or Yahoo. You didn't have to go to the store and buy the magazine anymore it was available online. Libraries started delivering books instead of people coming to the actual library and checking the books out, they just went on their local libraries website and had them sent to their house. As email gained popularity the Postal Service lost millions and laid off thousands of letter carriers and sorters. I don't believe the post office has recovered yet, I think they're still losing tons of money every year.
Security, manufacturing and education also saw some reduction in their workforces.
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